• Framework operation

    During the operational phase of the Framework, the Framework Management Team provides a service to users to maximise the benefits of the framework to the framework users and ensure the framework operates smoothly. The Framework Management Team carries out the following key functions :-

    • Promote the use of the Framework
    • Manage the Contractor shortlisting process for each project in accordance with the client
    • Support the client’s framework competition process through which contractors are appointed to projects
    • Maintain an effective 360° user survey performance management system to cover contractors, designers and users
    • Monitor, evaluate and report on performance management data
    • Identify and log processes to enhance the functionality of the Framework
    • Monitor and report on use of resources
    • Identify and promote initiatives to add value to the Framework’s functionality
    • Extend the scope of the Framework to additional users
    • Provide training and support where applicable to Framework users and contractors to ensure smooth operation of Framework
    • Identify opportunities for continuous improvement
    • Overall management of Framework contract.
    • Play active role in National Association of Construction Frameworks (NACF)